Shelby is about to quit her job as a rocket engineer when her daughter becomes convinced that her Scrooge-like boss, Evan, is the Christmas Prince from a story Shelby invented years ago.
Inspired by Mickey Guyton’s song of the same name, Heaven Down Here tells the story of four disparate people who find themselves stranded in a local diner on Christmas Eve when a snowstorm hits the town. Imami (Brown) is a widowed mother of two who’s having trouble making ends meet and reluctantly agrees to work the Christmas Eve shift, where she clashes with her boss Dan (Harmon), who doesn’t exactly embody the Christmas spirit. Felix (Riedinger) is a local pastor desperately trying to secure food for parishioners while his faith is challenged by his alienation by his son. Clara (Lifford) is a hospice nurse with an obstinate patient (Rashad) and whose daughter is moving away, causing her to question her place in this world. Throughout the evening, these four bicker, bond and unwittingly provide each other with the answer to their respective prayers.
