Nyland and Hancock deliver a Christmas present to Ricky Jackson for Kronk. Gunfire erupts while they're in the apartment, forcing the doctors to stay until the gunfire abates. While there, Nyland does his best to save a man impaled on a pipe, while Dennis braves bullets to bring in medical assistance. Diane worries that she might have contracted HIV from Bam-Bam, a laboratory animal. Camille is brought in after suffering a seizure while dancing. Billy treats a high-school baseball phenom with possible colon cancer.
Phillip is disturbed to learn that his accountant has stolen every cent he owns. Watters' pride doesn't let him accept offers to help from both Jack and Aaron. Shutt and Dr. Catera clash over a patient's suggested treatment. Keith is arrested for drunk driving and is sentenced to community service work at Hancock's clinic. Diane's loneliness sinks her Holiday spirits. Jack plays Santa for sick children.