The staff are always full of festive cheer at Christmas. But for Professor Noel Fitzpatrick, it’s busier than ever, with Adam the Alaskan Malamute who needs life changing knee replacement surgery, Harvey who has a severely fractured Jaw and puppy Peggy who has a deformed foot.
Noel also gets a surprise visitor from back home in Ireland, his mum Rita Fitzpatrick.
In the midst of his crumbling relationship, a radio show host begins speaking to his biggest fan, a young boy, via the telephone. But when questions about the boy's identity come up, the host's life is thrown into chaos.