Geraldine and her two daughters, Livvie and Angeline, are living rough on the streets on London. When their van blows up, they must find an alternative place to stay. At first, they live in temporary housing, but the conditions are unbearable. Geraldine reacts quickly and the family decides to take up residence in Scottley's, the best department store in London. They must keep it a secret from doorman Brian (whom the girls call Mr. Whiskers), and a couple of bumbling thieves who want to rob the store safe of its jewels.
Jonathan Donald, a wealthy,arrogant car salesman,is charged with drink driving and sentenced to 60 hours community service at the Moonbeam club for unruly kids. He makes no effort to hide his initial disdain and falls foul of the club organizer,young widow Laura,though the kids warm to him after he has taken them on a designer clothes shopping spree. In particular he befriends 'Fast' Freddie,so named for his skill at computer games, a teen-ager dying of a kidney disease,brought up in foster homes and for whom this will be his last Christmas. Helped by Laura's kindly mother Julia,Jonathan locates the boy's birth mother but she has no interest in reconciliation,so Jonathan and Julia develop a ploy,paying people to pose as Freddie's loving and long-lost family,ensuring that though this Christmas will be his last it will be his happiest.Such is Jonathan's devotion to organizing the deception that he gets fired,winning Laura's eventual respect. Not everything goes to plan but at least Fredd